Terms and Conditions
Disclaimer
WARNING: CHOKING HAZARD
Some toys in PedsCare play packages may not be suitable for children under 3 years of age. Certain items may be small and present a choking hazard or may be harmful if ingested. To reduce the risk of injury or harm, toys should only be used under adult supervision. Following the safety guidelines and recommendations provided by the toy manufacturers is critical and could save lives. PedsCare play packages must not be used, played with, or handled without adult supervision.
Disclaimer:
When selecting subscription boxes for your child, you are responsible for ensuring the play packages are age-appropriate, developmentally suitable, and align with your child’s skill level and interests. Toys should be used in safe environments, and regular inspections for damage or hazards are strongly recommended and required.
PedsCare assumes no responsibility for the misuse of products included in its play packages. While PedsCare strives to provide accurate and up-to-date information on its website, packaging, and informational materials, it makes no warranties or guarantees regarding the completeness, accuracy, or reliability of such information and disclaims liability for any errors or omissions.
The information provided by PedsCare, whether on its website, social media, packaging, or written inserts, is general in nature and is not intended to constitute medical or therapeutic advice. It should not be used as a substitute for professional advice from a doctor, therapist, or other qualified healthcare provider.
Limitation of Liability:
You bear full responsibility for determining whether PedsCare products are safe and suitable for your child. PedsCare disclaims any and all liability for allergic reactions, medical complications, or other adverse outcomes that may result from using its products.
PedsCare is not liable for any injury, damage, loss, or harm—including but not limited to physical, emotional, or financial harm—arising from the use or misuse of its products or from participation in activities suggested in its materials.
Emergency Notice:
In the event of a medical emergency, immediately contact your local emergency services.
Refund Policy
At PedsCare, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a 48-hour return policy under the following conditions:
Eligibility for Refund:
Returns must be initiated within 48 hours of receiving the play package.
The play package must remain unopened and the items inside must be intact and in their original condition.
Any signs of tampering, opening, or damage to the package or its contents will disqualify the return from being eligible for a refund due to our commitment to infection control.
Any signs of toys being used will not be eligible for a refund due to our commitment to infection control.
Return Process:
To initiate a return, please contact PedsCare within 48 hours of delivery or purchase.
PedsCare reserves the right to ask to provide proof of purchase and documentation (e.g., a photo of the unopened package).
Refund Method:
Upon receipt and inspection of the returned package, a refund will be issued to the original payment method within 3-5 business days.
Shipping Costs:
Customers are responsible for return shipping costs.
PedsCare will not be responsible for packages lost or damaged during return shipping. PedsCare recommends using a trackable shipping method.
Non-Refundable Items:
Opened or partially used packages due to our commitment to infection control and safety.
Toys that have been used due to our commitment to infection control and safety.
Packages returned after the 48-hour window.
Items damaged due to mishandling by the customer due to our commitment to infection control and safety.
Contact Us
For assistance with returns or further inquiries, please contact us at +965-63635498.